Class FAQ's & Policies
Is there parking near bellicon Studio?
Metered street parking is available.
What is bellicon Studio’s expiration policy?
All packages expire in 6 months from original purchase date.
What is your refund policy?
bellicon Studio is proud to uphold Illinois 3 day right to cancel statute
Do your packages have an expiration date?
Packages expire 6 months after purchasing (unless otherwise noted) and are non-refundable and non-transferable.
Can I rebound while pregnant?
Please consult your doctor before beginning any exercise while pregnant. Each pregnancy is unique and should be treated so. If you are pregnant and interested in taking a class please email us at email@example.com and include a doctor’s note. We will make a an appropriate recommendation.
How do I change or cancel a reservation?
All bellicon group classes have a 12 hour cancellation policy. All classes can be changed or cancelled online via our website by logging into your Mindbody Online account. Please note effective March 2018 all 30 day unlimited users will be charged a $5 late cancellation fee for all no shows/late canceled classes. *All private events or private parties have a 24 hour cancellation policy.
What do I wear to a class?
Wear workout gear and sticky socks.
I’m bringing a friend to class, do they need to have their own account?
We love when you bring friends, the more the merrier! Each friend will need to create their own account online. Also, anyone under the age of 18 years old will need a parent or guardian to sign for them.
Do you offer childcare?
At this time we do not offer childcare.
How does the waitlist work?
If a class is full please sign up for the waitlist online. If a space opens up you will be notified via email. Be sure to add firstname.lastname@example.org to your email contacts to avoid these emails going to spam.
Do you have showers, locker rooms, or towels?
We have cubbies but no lockers for belongings. We do have a shower for personal use and complimentary towels.
I have a special injury or condition, can I still join the class?
Please email us in advance regarding any conditions so we can make an appropriate recommendation email@example.com
I’d like to bring bellicon to my community for a wellness event, who do I contact?
bellicon is thrilled to be active in the community and is committed to educating all about exercise, nutrition, and well-being. Please email us at firstname.lastname@example.org if you would like bellicon to come to your community.
How can I become a bellicon Studio Instructor?
bellicon Studio hosts training courses through bellicon Academy. Please email email@example.com for information on upcoming training courses. Please try a class first before applying to become a studio trainer.
How many classes should I take per week?
We recommend three classes per week and changing up which classes you are taking. Taking a Move, a Bounce a Circle or a Swiss Jump class each week will lead to great results mentally and physically!
Are there exceptions to the "no holds/freezes" policy for Monthly Memberships?
Yes, 4 Month membership commitments can be suspended due to a doctor's order, pregnancy, moving, or loss of job. Please email firstname.lastname@example.org.
I'm running late for class. Can I arrive late?
All classes at bellicon Studio start on time. For the safety of our guests and also to ensure the best guest experience we do not allow late comers to class. Please arrive 5 minutes early to choose your bellicon and customize it to your needs.
How do I get in the Studio?
Our entrance is located at 650 W. Lake Street. When you’re at the door, dial 150 on the buzzer. You will hear it ring a few times, then the door will unlock and you will be let in. The stairs are the most direct path to the studio on the second floor, however there is also an elevator for use. If you take the elevator, you’ll want to turn left once the elevator opens to the second floor and then make another immediate left to locate the studio entrance.